As you most likely heard, in September 2005 Microsoft deliberately renamed its ERP applications: Microsoft Great Plains into Microsoft Dynamics GP, Microsoft Navision into Microsoft Dynamics NAV, Microsoft Axapta into Microsoft Dynamics AX, Microsoft CRM into Microsoft Dynamics CRM, Microsoft Solomon into Microsoft Dynamics SL.
As supposed Project Green is taking off – you ought to anticipate that more rationale will be moved into Microsoft Business Portal, and into Microsoft Outlook (as of now Microsoft CRM has viewpoint customer and Microsoft Small Business Accounting enables you to create solicitations in Outlook straightforwardly, in addition to elevate contacts from Outlook to SBA).
As we see and expect new cutting edge and business frameworks showcase patterns – remote and seaward help will take generous piece of the pie in 2006-2010. Microsoft occasion intends to have unique association models for BPO (Business Processes Outsourcing) accomplices, who will enter your AP/AR archives into the framework and plan revealing for you.
In this little article we'll consider the choices and bearings of Microsoft Great Plains seaward remote help:
Specialized Feasibility. As we are watching the parade of remote web based innovations: Terminal Services, Citrix, Web Sessions, Skype, PCAnywhere, Vonage/VOIP (with US based telephone numbers, physically found seaward), we believe this is simply an issue of time (we should give it five years – up to 2010) when advisor heading to the customer physical area/office will go to history
Time Zones. Well – yes – you are correct. Different nations are situated in various time zones, particularly Great Plains masters in Philippines (recall Match Data Great Plains Project Accounting?). Philippines and India are right around 12 hours from USA. However South America is about in the meantime belt – Brazil, Argentina, Uruguay, Mexico – these are most likely littler bunches of seaward and BPO organizations, yet the upside of time zone is self-evident
Unadulterated Offshore versus Neighborhood Consulting. Again – the decision is yours – as we would like to think unadulterated seaward isn't the best choice – seaward specialists and engineers ought to be likewise experienced in serving customers up close and personal, this implies – they ought to have neighborhood counseling practice in their nearby nations.
Skill, VBA, Web Services. Here we are coming down to IT individuals – as we would see it the best seaward task is Microsoft Dexterity (or Great Plain Dexterity) programming advancement
Dazzling Islands. On the off chance that you are in Bermuda, Bahamas, Puerto Rico, Jamaica, Palau, Fiji, Tahiti – you are likely underserved and need to overpay to specialists flying from Miami, Manila, Paris, Chicago, NY, LA. The same ought to be told about USA/Canada provincial groups
ERP Historical Trend. All things considered, on the off chance that you stake on Microsoft Business Solutions – despite everything you may have heritage of items: IBM Lotus Notes Domino, Oracle Financials/Applications/E-Business Suite, SAP, PeopleSoft, JDEdwards, Accpac, Siebel, SalesLogix. You may require joining, information transformation, customization and heterogeneous detailing. Again – as we would like to think you ought to consider spending plan seaward answer for these engineers tedious activities
Brazil – rising star of seaward programming advancement. Typically seaward improvement is ascribed to India – as we would see it Brazil has equivalent or better possibilities – in Brazil we have Microsoft Navision, CRM and Axapta customer base. From Brazil we can serve you Portuguese (territory Portugal) and Spanish (Spain-Madrid-Barcelona-Malaga-Bilbao, Mexico, Peru, Bolivia, Chili, Argentina, Costa Rica, Salvador, Nicaragua, Guatemala, Panama, Beliz)
BPO. At present we offer these administrations from India. We have interests in our Indian backup and it is key for BPO showcase